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Privacy Policy

Last updated: March 17, 2026

1. Introduction

La 13e Solution inc. (“we”, “our”, “La 13e Solution”) is committed to protecting the privacy of visitors to our website www.13esolution.com and our clients. This policy describes the personal information we collect, how we use it, and the measures we take to protect it.

2. Information Collected

We may collect the following information:

  • Voluntarily provided information: name, email address, phone number, company name, and any other information you provide through our contact form or by email.
  • Browsing information: IP address, browser type, pages visited, visit duration, and similar data collected automatically for analytics purposes.

3. Use of Information

We use your personal information for the following purposes:

  • Responding to your inquiries and contact requests.
  • Providing our consulting, audit, and development services.
  • Improving our website and services.
  • Sending relevant communications, if you have consented.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With your explicit consent.
  • To comply with a legal obligation or court order.
  • With service providers that help us operate our website (hosting, analytics), subject to appropriate confidentiality agreements.

5. Information Protection

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, modification, disclosure, or destruction. Our website uses HTTPS to secure communications.

6. Cookies

Our website may use cookies for analytics and performance purposes. You can configure your browser to refuse cookies, but some website features may be affected.

7. Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by applicable law.

8. Your Rights

In accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector and Law 25, you have the right to:

  • Access the personal information we hold about you.
  • Request the correction or deletion of your information.
  • Withdraw your consent at any time.
  • File a complaint with the Commission d'accès à l'information du Québec.

9. Changes

We reserve the right to modify this policy at any time. Any changes will be posted on this page with a revised update date.

10. Contact Us

For any questions regarding this policy or to exercise your rights, please contact us: